Climbing shoe repair form
- For orders of 4 pairs or more in the Netherlands and 6 pairs or more from Belgium, there are no return costs. For orders of 6 pairs or more for the rest of Europe the return costs are € 12.00. For 9 pairs or more, there are no return costs.
- When your repair is almost ready for shipment, you will receive an invoice and payment request from us. Your repair will only be returned to you after payment has been received.
- The average delivery time is 10 business days after receiving your climbing shoes, provided the traffic light is green.
- Shipping costs outside the Netherlands and Belgium are calculated according to current rates.
- If you do not make a choice, La Sportiva and Scarpa climbing shoes will be repaired as standard with original materials (where available), and other brands with Vibram XS Edge 4mm.
- If edges or noses are very thin or damaged, these will also be repaired without consultation.
- Also check the stitching, Velcro, lace closures, loops, etc. carefully. It would be a shame if you had to send them back for that.
- Print this form and send/bring it with you to your repair. If you do not have a printer, you can write down all your personal information and which repairs are needed for each pair of climbing shoes on a piece of paper.